Privacy Policy

We respect your data privacy.

Privacy Summary

Someone somewhere had a dream… about protecting our privacy. It may have started with just one person, that’s is how most great ideas begin! Clearly the idea has spread and taken hold of the imagination of privacy lovers everywhere.


At Ninja Feedback, we believe that you have a right to understand exactly how your data will be used and exactly what Ninja Feedback can/will and cannot/will not do with your data. We have tried to use clear and simple language but we do have to listen to our lawyers a little bit.

This Privacy Policy sets forth DigiVentures LLC (“DigiVentures”, “Ninjafeedback”, “Ninja Feedback”, “we”, “us” or “our”) privacy practices and procedures in connection with Ninja Feedback service located at and all related sub-domains, tools and services (“Website”, “Websites”, “Site” or “Sites”). Access to the Websites is provided pursuant to the Terms of Service accessible on our Websites and incorporated by reference herein. Capitalized terms used but not defined in this Privacy Policy, shall have the meaning set forth in the Terms of Service, or in the alternative and not defined therein, the Webster dictionary. This Privacy Policy applies solely to information collected by or in connection with this the Ninja Feedback Service.


Here is what most of you are here for:

  • We won’t sell your data to any third party
  • We won’t spam your contacts or connections; and
  • We will be open and transparent about our business model and data usage as it relates to you, your company, and any other entity that owns or pays for the data that is aggregated and maintained by our Service.

By signing up for and using Ninjafeedback you agree to our Terms and Conditions (“Terms”) which are on our website and incorporated by reference herein. Signing up for and using the Ninja feedback Services does not change the rights, privileges, and authority of whomever owns the data that is aggregated by the service.


With your authorization and as your agent, Ninja Feedback aggregates and integrates with a variety of third party systems, platforms, and Companies in order to provide its Services. We take precautions to ensure that your personal information is protected. However, it is important to note that Ninja Feedback is not responsible for, nor under the control of, the online information practices or policies of any third party websites, services or Companies and this Privacy Policy does not apply to those websites, services or Companies.


Google Analytics, Facebook Ads conversion tracking, Google AdWords conversion tracking Personal Data: Cookies and Usage data
Place of processing: US – Privacy Policy - Opt Out

Hosting & Infrastructure

Digital Ocean is a hosting & infrastructure services provider.
Data collected: various types of data as specified in the privacy policy of the service.
Place of processing: US – Privacy Policy


Stripe (Stripe Inc) Stripe is a payment service provided by Stripe Inc.
Data collected: various types of data as specified in the privacy policy of the service.
Place of processing: US – Privacy Policy

Full Policy

Types of Data collected


Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies and Usage Data.



If you are a registered user of the site, following information is collected.



Email address

IP Address

Information required for billing purposes such as zip code and last 4 digit of the credit card number. 


Payment processing is handled by Stripe. We do not store your complete credit card number. Refer to Stripe’s privacy policy.




The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

All Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third party services used by this Application serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.


Users are responsible for any third party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.


Mode and place of processing the Data

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.



The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.


The use of the collected Data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics, Traffic optimization and distribution and Access to third party accounts ( such as Stripe or Google Analytics).

The Personal Data used for each purpose is outlined in the specific sections of this document.

Additional information about data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

This Application does not support “Do Not Track” requests.
To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Information about this privacy policy

The Data Controller is responsible for this privacy policy.

Definitions and Legal References

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically from this Application (or third party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.


The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

Data Subject

The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The hardware or software tool by which the Personal Data of the User is collected.


Small piece of data stored in the User’s device.