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FAQ

  • Do I have to order paid responses from Ninjafeedback panel?   No. You do not have to order responses from our panel and may choose to get responses from your own audience.

 

  • How long will it take to get all the responses for my test?  Our panel respondents begin working on your test few minutes after order completion. During the beta, respondents are limited to the US. Response times will be longer after midnight to 6 am. Completion of a test typically takes less than 24-36 hours for up to 50 responses. 

 

  • Do you guarantee the quality of results? Yes. Our goal is complete customer satisfaction and will gladly refund you if you are not happy with the results. Please contact us here.

 

  • Are my tests private & secure? Absolutely. Ninjafeedback and all of its employees will keep confidential all data and content. Your data will not be shared with any third-parties without your explicit approval. Please refer to our privacy policy for more details.

 

 

 

 

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